This tale is of the 38 day European Heritage tour. It was an amazing adventure and a tour I would recommend to everyone! Comparing this to shorter tours I felt it was great value for the money. This tale was compiled by taking excerpts from my journal and emails home. I did this tour with Kathy, my friend of 28 1/2 years.


Tour Director-Jonathan D. Newsam
Coach Drivers-Dino and Antonio

Day 1: Depart from North America. We left Canada on July 2, 2009 arriving in London July 3.

Day 2: Arrive in London where we enjoyed lots of local sights and chowing down on fish and chips and mushy peas and potatoes in jackets smothered in yummy toppings.

Day 3: Insight provided a half day tour with a local guide. We saw Trafalgar Square, the Albert Memorial, Harrods, Royal Albert Hall, Westminster Abbey, Big Ben, Houses of Parliament, Buckingham Palace and Grosvener Square where we had visited a friend the day before. She works for the High Commissioner at the Canadian Embassy. That was quite interesting. Saw Prince Charles drive by while waiting for the Changing of the Guards. Walked up to Notting Hill just to see what was there.

Day 4: This was actually the first day of our tour as we were boarding the coach to drive to Dover to take the ferry to Calais, France. Got our first glimpse of our fellow travelers. There are 20 of us on the European Heritage tour. All from New Zealand and Australia except for Kathy and me who are Canadians. In Athens 20 more will join us starting the European Classic tour. Our tour director, Jonathan has done 7 European Heritage tours finishing one just one week before starting this one. When we reached Calais, France our Italian coach driver, Dino was waiting for us with the Insight coach. It is huge! Kathy and I have so much legroom that our feet don't even reach the footrests. Each day we move up two seats so that means we're in the front tomorrow. When we arrived in Bruges we did a little walking tour, shopped then had a delicious Belgian waffle with caramel and whipped cream. To die for! We met some of our tour mates during the welcome drink and supper. Nice people!

Day 5: We drove to Amsterdam today and it was our turn to sit in the front seat behind Dino. Yikes! I'm not real keen about being the co-pilot as we sit up so high and the window is massive. Way too much to see so lots of face pulling, eyes bugging out, gasping and assisting Dino in braking. I highly doubt I'll have a nap today, as Dino surely needs my help. We visited the Gassan Diamond factory and saw the 121 faceted Gassan diamond. Absolutely breathtaking! Also went on an optional canal cruise ($59e) which was an excellent way to see Amsterdam. Had a delicious supper of traditional Dutch food. We have an incredible view so slept with the curtains open even though I could only see the sky. Thought I was in heaven watching the clouds roll by from my bed on the 14th floor of the Moevenpick Hotel.

Day 6: Big day today starting with an optional to the Aalsmeer flower auction ($20e). I've never seen so many flowers in my life. My favorites were the roses, calla lilies and hydrangeas and the smell was intoxicating! You can't possibly imagine how enormous the warehouse is. Later on we went to a cheese and clog farm and saw how both were made. Sampled many kinds of cheese. I'm rather adventurous when it comes to food and drink so wasn't hesitant at all when it came to sampling. A pair of red suede clogs was begging me to take them home so I relented. We visited the village of Vollendam on the banks of the Ijsselmeer, which is so huge it looks like an ocean. We were able to take photos of a working windmill also.

Day 7: Left Amsterdam for Cologne, Germany stopping at a Arnhem for photos. Made our way to the Rhine Gorge for our river cruise past castles and villages while sipping on wine. When we arrived at the Maritim Hotel in Mannheim, Germany Dino parallel parked the coach. OMG! He is AMAZING!

Day 8: We had lunch and took photos of King Ludwig's Neuchwanstein Castle then drove through the Alps into Austria. Jonathan gives us a very informative history lesson each traveling day but unfortunately I only hear parts of it because I nod off. It's frustrating because I had hoped to enjoy the scenery. After we settled in at the Hilton in Innsbruck, Austria we took a walking tour to the Golden Roof then I made a purchase at the Swarovski store. It was hard not to. After dinner we were off to an optional Tyrolean evening ($39e). What a hoot that was! Very entertaining.

Day 9: Off to Salzburg and I was excited as The Sound of Music is one of my favorite movies so I was in my glory and wanted to belt out "the hills are alive" every chance I got. Best to leave the singing in the bathroom. We had a lovely lunch facing Mozart's home and people watching. By mid afternoon we were back on the coach on our way to Vienna, Austria. It was very hot today.

Day 10: We toured Schonbrunn Palace, which was enormous and so beautiful. That evening we spiffed up for an optional dinner ($95e) in a private room and to attend a Viennese concert. We were able to get to know our tour mates better because, with only 20 of us, we were seated at one large table. One big happy family! After dinner we enjoyed the concert featuring dancers and vocalists accompanied by a 13-piece orchestra playing Strauss and Mozart. As a classical music enthusiast, I absolutely loved this evening! It was here at the concert that I really started to appreciate our TD, Jonathan. He takes such good care of us making sure all of our needs are met, we are well informed and having the best time ever. We never have to wait for anything and he makes sure everything is to our satisfaction. Really hot today so it's laundry night again. We frequently exchange laundry tips between us. I am so glad we brought inflatable hangars as our clothes dry much faster when the front and back don't touch. They were inexpensive and a definite must for traveling.

Day 11: Jonathan was excited about this part of our tour as we're heading into the Balkans. We had lunch in Maribor, Slovenia, where we are the ones on display as tourists are a rarity there. After lunch we made our way to Zagreb, Croatia where we are staying at the Sheraton. Our local guide, Nevin filled us in on the sights. Hot out again today.

Day 12: We took an optional ($51e) excursion, with Nevin, to visit Tito's hometown of Kumrovec then for an outdoor lunch in the Croatian hillside. Nevin prepared us for the welcome drink by telling us we were to dip the corn bread into the salt then take a drink. We all laughed so hard when he said "It's going to look like water but don't drink it like water or it's going to burn . . . everything!" Wow! Boy was it potent! It was a "pinch me, I must be dreaming" moment taking in the beautiful scenery and enjoying fabulous food with my new family (sniff, sniff.) such a great time today! We said farewell to Nevin, who was an absolute delight and continued on our way to the Hotel Jezero in Plitvice Lakes National Park. The drive was particularly nerve wracking for me but Dino is always in control. Hot again today.

Day 13: We toured the beautiful park with its crystal clear water and towering waterfalls. So many pictures to take but we had to watch were we were walking all the time or we'd end up in the water or over the edge of a cliff. When we stopped for our break, it was very hot at 34c and hard to breathe as where we live in central Alberta we rarely have these temperatures. We made another stop in Trogir and it was here that I noticed the most breathtaking purple, cascading flowers, called Bougainvilleas. I love plants so was absolutely captivated by their beauty. It was 37c when we arrived at the beautiful Hotel Atrium in Split, Croatia, Our optional ($46e) tonight was a traditional dinner in a "Konoba" or stone daylight basement. I wanted to just eat the seafood salad all night and forget about what came next. It was all superb though! The whole night was amazing from our welcome drink, the food, the entertainment and conversing with my family. It was perfect until it was time to go home.

Day 14: Another scorcher in Split today and we were on the verge of melting. It is smoking hot so we fondly remember the cool days during the first part of our tour. But we're overjoyed to be here so only complain to each other. We went on a tour of Salona and Diocletian's Palace. I didn't think I'd be into all the history that surrounds me every day but it's actually interesting when it's all explained and you see it staring you in the face. Kathy and I bought some fans finally hoping to get some air circulating. It is just so hot for us but then everyone else is drinking liters of water and sweating like little pigs also. Back on the coach and off to Dubrovnik, the "Pearl of the Adriatic." Jonathan gave us a cheap thrill by stopping in Bosnia for a pee/snack break and a photo op. We are staying at the Grand Hotel Park and just a word of caution. Don't pull the keycard out and take
off with your roommate in the bathroom. Kind of hard to see what you're doing when the room suddenly goes black. Oops!

Day 15: Walking tour of the Old Town in Dubrovnik. Dino left us as it is time for his days off. Our new Italian driver Antonio, with his thick, dark, curly hair, is taking over now and he is an outstanding driver also. We took an optional evening dinner cruise ($51e) and were able to cool off. The London term "mind the gap" took on new meaning as we stepped across two other boats to get to ours. We feasted on snapper, grilled to perfection and two desserts that evening as we were celebrating Di's birthday also. A very memorable time for her.

Day 16: When we left Dubrovnik this morning Jonathan gave us one last photo op. Croatia has been one of the most beautiful countries I've seen so far. Will make my "return to" list. Lunched in Kotor, Montenegro then it was off to Albania. Yenka (sp), our local guide, would be accompanying us from border to border. There is a great deal of poverty here and no infrastructure. The roads were very skinny and windy in in places but I was distracted by the sight of an occasional donkey. I'm having a hard time fitting my naps in because I'm so busy bobbing from side to side trying to make sure Antonio has full control. He does! We are staying at the 5 star Sheraton Hotel & Towers in Tirana, Albania. Seems strange that there is such a beautiful hotel in such a poor country.

Day 17: Silly me! I thought Jonathan was handing out parting gifts this morning from the Sheraton but turned out to be our bag lunch. He said my expectations were getting to be a little high. No real lunch options on our trip through Albania today so we ate our bag lunch at a gas station when we had a pee break. Not a great road trip for me today. More narrow, winding roads to keep me bobbing around. Not much space when we'd meet a semi. Kathy asked me what color the driver's eyes were when he went by. We were that close, or so it seems. Yenka accompanied our passports at the border again then it was good-bye and off to Greece. We are at the Hotel Du Lac in Ioanina. Our welcome drink was Ouzo and it was quite tasty. We had a great dinner with the most calorie laden desserts. I was ready to blow up after that meal.

Day 18: It is hard to keep track of what day it is as we've been to so many places and done so much. I do know that so far I am having the time of my life and enjoying every minute of it! Ate at a restaurant by the sea that was open on two sides. It was so beautiful that we decided to take a "family" photo. On our way to Athens we took an optional excursion ($80e) to the ancient ruins of Delphi. It was pretty amazing! Well worth the climb to the top. We arrived at the Metropolitan Hotel in late afternoon. After dinner we were meeting 20 new people that were joining us from the European Classic tour. Very hot again today. Di and Col surprised me with an evil eye bracelet meant to protect me from my phobias. That was so sweet!

Day 19: Was a "pinch me, I must be dreaming" day taking in the Parthenon and Acropolis. Thousands of people but at 10:00 wasn't all that hot yet with the breeze although it was 39c later. The view was incredible and I couldn't believe I was here. Another big moment for me (sniff, sniff.) We had an amazing (I say that a lot) dinner ($60e) at a Greek restaurant, which included traditional food and typical Greek entertainment. These family dinners are always the best! The music, the food, the company, it's all so enjoyable! We have way too much fun!

Day 20: Big day as we were boarding our cruise ship. Everyone gathered on deck for a mandatory safety drill. I'm on lifeboat #10 and I keep my life vest under my bed should I need it. It is very windy from the top deck of the Aquamarine and the sea is the most beautiful shade of blue. While cruising, Jonathan gets a break from us but he's here on the ship . . . somewhere but we all have his cell number if we want or need him. We went to Mykonos with our cruise director, Ann. Mykonos was so beautiful with its' sugar cube houses and white washed windmills. Didn't return to the "mother ship" until after 9:00 p.m., then dinner and bed.

Day 21: Very early start to the day as we were docking at the Turkish port of Kusadasi then taking an optional to the ancient ruins of Ephesus before it got too hot. Our local guide, John, told us by afternoon there would be 10,000 people there but we were one of the first groups so worth getting there early. I found the library to be the most fascinating even though the whole site is very interesting, Shopped in Kusadasi and got rid of our $90 Lira. Everyone is insistent you buy in their store but if you stand your ground and bargain, great deals can be made, especially on the genuine fake stuff! My appetizer tonight included octopus and I found it to be quite tasty.

Day 22: Cruised through the night to Heraklion, on the island of Crete, then later on cruised to Santorini and took a tour. So picturesque! We opted to take the funicular down instead of walking the almost 600 steps or taking a donkey. We heard a few horror stories later so we were glad with our decision.

Day 23: We were finished our cruise so up early to get to our coach. When we got to our coach there were several police there as a refugee was found hiding under our bus. One caused a breakdown on the last tour Jonathan was on so he wasn't surprised when this one was found. We took an optional to Cape Sounion ($35e) to view the Temple of Poseidon. Absolutely the most breathtaking views from there. Back to Athens for lunch before heading to Patras where we board our overnight ferry. Just before Antonio picked us up he found another refugee hiding under the bus which meant he'd probably been to Cape Sounion with us. Hard to imagine the lengths they go to in order to leave the country. On the way to Patras we stopped at the Corinth Canal. Wow! That was pretty spectacular and scary standing so high up on the bridge over it. It will take us approximately 19 hours on the ferry to reach Bari, Italy.

Day 24: Met some young girls from Red Deer on the ferry. That was neat because we've hardly met anyone from Alberta so to meet two from our little city was exciting. We arrived in Bari at 9:40 am and around 1:15 reached the boat that would take us to the island of Capri. We had the most delicious mozzarella and tomato sandwich with a bottle of water for $5e. Great deal! Lucy, our local guide took us on a walking tour to the other side of the island where breathtaking scenery awaited us. We made our way through the narrow winding streets (yikes!) to the Grand Hotel La Pace. Wow! Could have put 5 of our cruise ship cabins in our room. Impressive!

Day 25: Antonio did an outstanding job of parking the bus at Notturno, the inlaid wood factory. The Visa card was gathering dust so I took the opportunity to make a purchase. Didn't blink an eye and felt quite satisfied with my decision. More shopping in Sorrento then we drove along the Almalfi Coast to Positano. More skinny, windy roads to fret over but I have my evil eye bracelet from Athens and my worry beads from Mykonos to protect me. Very hard to relax because the front of the coach appears to grip the road on every hairpin turn but the back of the coach seems to be swinging over the cliffs and the sea below. Such a vivid imagination I have! Both Kathy and Jonathan know where my insurance documents are should something happen to me. We parked our little 20 person coaches on the outskirts because there's no room to drive on the streets. Walked through the narrow cobblestone streets down to the beach. Couldn't resist wading into the warm sea water. I wanted
to jump right in because it was so hot out. We left Positano and had a delicious lunch among the lemon and olive groves. Had some limoncello
that packed a punch. It was interesting watching mozzarella being made also.

Day 26: We were in Pompeii at 9:00 am before it got too hot. Fascinating place but we were melting by the time we finished at 11:00. Off to Rome and arrived at the Grand Hotel Beverly Hills around 3:00. We went on an optional Roman dinner ($57e) at Al Gladiatore which was right across the street from the Coliseum. How great was that? We went sightseeing by coach afterwards.

Day 27: Huge day today so we were up early as we were on our way to the Vatican with our local guide, Mareesa (sp) What a little firecracker she was! My neck was sore from looking up at everything so I can't imagine how Michelangelo looked up for the 4 years it took him to paint the Sistine Chapel. Mareesa made sure everyone, including those not even in our group, showed respect in there. She accompanied us to the Coliseum also and thank goodness we were with Insight. Hundreds of people in the queue but no waiting for us, as usual. Mareesa also took us on a walking tour, which included the Trevi fountain. Mareesa kept us laughing often and we discovered she's little but she's mighty. We enjoyed a dine around dinner and because we were dining in three different restaurants, we were in smaller groups and able to get to know each other a little better.

Day 28: We made our way to Florence today but stopped for a premier photo op. We also had to say good-bye to Antonio, as it was rest time for him. Dino, our first driver rejoined us. When we arrived in Florence we went to the Peruzzi leather factory for a short demonstration then came the difficult decision of what color I wanted. I knew what I wanted but there were so many choices. We had the tastiest pizza for lunch but made the mistake of ordering one each so it was a good thing our travel mates were close to share with. We were melting again so cooled off in one of the squares and people watched while some of the others took a walking tour. Later in the afternoon we joined our group for a tour of the Academy Museum which houses Michelangelo's David, carved from one block of marble. OMG! How magnificent that was! Another "pinch me" moment. We are at the Lorenzo Il Magnifico Hotel. We dined at a different hotel this evening and just finishing up another great meal
when Jonathan suggested we go up to the rooftop while the sun was setting, for a photo op. Kathy and I ended up in separate elevators but
she never arrived. Long story short . . . 7 people in an elevator made for 6 but realistically only held 5 people, got stuck. It was very hot in there and the hotel staff didn't seem to be experienced in dealing with the situation so eventually after Col spoke to Jonathan via the elevator phone, he pried the door open and they were free at last! My buddy is back! Talk about tales of terror though!

Day 29: We were on our way to San Gimignano, Tuscany's most famous hilltop town. It was an enchanting place and while looking out onto the Tuscan hills I could almost hear Andrea (Bocelli) serenading me (sigh.) This is my second visit to Italy in two years, and every time I hear him (that would be on my CDs) he brings me here to the gentle rolling hills covered in sunflowers and vineyards. After San Gimignano we went to Pisa. Another "pinch me" moment. Wow! It looked ready to fall over. Our local guide, Roberto, was a very interesting character. In fact, everyone around us was intrigued and amused by him. He was a favorite along with Mareesa in Rome and Nevin in Zagreb. A very hot 37 degrees again but then it has been so hot for weeks. Our dinner tonight was in a private room at La Certosa. It was a splendid evening indeed. We dined on stuffed duck and sipped 90 proof liquor. I had to psych myself up for that one but I took a swig then a slow, deep burn took over my body, all the way down to my toes. Am I still conscious? Yes, yes, I am!! And surprisingly it had a very nice aftertaste and left me feeling all warm and fuzzy inside.

Day 30: On our way to Venice today. Couldn't wait for our first pee break so had to use the bus bathroom. I held off as long as I could but couldn't wait a second longer. Wasn't much smaller than an airplane potty and not as scary as I was led to believe. When we got into Venice we took a water taxi. Our hotel is 50m from St. Mark's Square where they were setting up for the Leonard Cohen concert tonight. Went on our gondola ride. That was very nice.

Day 31: We toured Doge's Palace and the Bridge of Sighs ($34e.) In the afternoon we took another optional excursion ($65e) to the enchanting island of Burano, on a private boat. Burano is famous for its lace and we had the most fabulous seafood lunch and some tasty Amaretto liquor there. It was a special day for Jill, who was celebrating a milestone birthday so a delectable chocolate cake was served. Yummy! It was another memorable day with my new friends.

Day 32: Our tour is coming to an end but several of us are not ready to go home. We are having so much fun that we never want it to end. Another long drive to Cannes then Nice in the French Riviera. 39 degrees today so a good day to be on the bus. When we got back on the bus after lunch Jonathan scored some Brownie points with me by putting an Andrea Bocelli CD on. Ah . . . Be still my heart! How fitting since we were leaving Italy. As we traveled on the highway I was amazed at all the semi drivers either texting, talking on the phone, some had their left foot on the dash and one had a clipboard balanced on the steering wheel and was writing. Oh, and another one appeared to have an unopened beer in his cup holder. Thank goodness Dino and Antonio have both hands on the wheel and both feet where they should be! By the time we reached Cannes we had driven through 150 tunnels so spent lots of time with the interior lights on today. Big photo op on the red carpet where the famous Cannes Film Festival is held. Arrived at the Radisson in Nice, France at 7:00 p.m. It is right across from the sea. Waded into the water then watched a full moon cast it's light on the water. Had another "moment" and couldn't believe I was here on the French Riviera taking it all in. I wanted this to last forever!

Day 33: Free morning and at 2:00 we headed to the village of St. Paul De Vence. On the way to dinner tonight we stopped at a perfumery for a demonstration. Our dinner tonight in a a hilltop restaurant was fabulous! The view was incredible, as usual. After dinner it was off to Monte Carlo. I've never seen so many flashy cars!

Day 34: We took advantage of the deserted beach at 7:00 am and got some pictures from the roof of the hotel. Another long driving day to Lucerne, Switzerland. We all tend to have a nap or two and with a few breaks to stretch, pee and eat, I don't mind the long hours on the coach. We took a detour and didn't go through the 17 km tunnel as it was slow going. No napping through the Alps as the scenery through the back window (our turn in the very back) was too good to pass up. We live 2 1/2 hours from the Rocky Mountains and every time we see them we are mesmerized by their beauty. Arrived in Lucerne around 4:00 at the Hotel Astoria. Took an optional Lake Lucerne cruise ($31e.) After the cruise, we were primed for our Swiss dinner and show ($64e), which started out with cheese fondue (duh!) Col, Cameron, and Donald entertained us on stage much to everyone's delight.

Day 35: We took a carriages and countryside optional ($44e) where two local farmers took us through a rural mountain community in horse drawn carriages then we enjoyed local drinks and snacks. I was dreading this optional as I have a huge fear of horses. Think that came about from a fall off a Shetland pony when I was 5. Good grief! I handled it fine but now I have the gondola up to Mt. Pilatus. I was hoping to take in the spectacular view from the top but you could barely see in front of you. Extremely disappointing for me because when I visited in July of 2007 the weather was almost the same. The good thing was with my fear of heights I couldn't see much on the way up or on the way down on the cogwheel railway. There was quite a buzz in the air because while we were at the top of Mt. Pilatus, Cameron and Elisha got engaged. How exciting! When we were in Pisa, Roberto our guide, had encouraged Cameron to take the plunge. Little did we know he already had a plan. We checked out the Lion Monument, which was carved into the rock in 1820 and 1821 in memory of the Swiss heroes who gave their lives at the Tuileries in Paris in 1792. That was pretty amazing!

Day 36: Lots of napping from everyone today on the way to Paris. There's a lot of napping every travel day. Flopping of heads, drooling and snoring. What a sight we must be from Jonathan's viewpoint. We took an optional Parisian farewell dinner and illuminations drive ($62e) this evening. Our restaurant was super close to Notre Dame. We enjoyed taking in the Paris sights at night, especially watching the lights on the Eiffel Tower twinkling before heading back to our hotel, the Pullman Paris Percy.

Day 37: We did a city tour this morning. The traffic circle around the Arc de Triomphe has no marked lanes so I find it remarkable that we didn't see an accident. Ascended to the second level of the Eiffel Tower for a photo op then decided to take the stairs down. My legs were like jelly when I reached the bottom. We took an optional excursion to the Louvre ($39e.) The people pushing their way to take a photo of the Mona Lisa were unrelenting and for a 5 foot person, I was quickly swallowed up by the crowd. Tall people definitely have an advantage here. That evening we were taking an optional to the Moulin Rouge Cabaret ($144e.) Unfortunately, an hour before departing I received word that my beloved dog Suzi-Belle had passed away. She was with our family for 12 of her 13 years having rescued her from a shelter, so it was a devastating loss. I tried my best to enjoy the meal and variety of entertainment, at it was a show filled with dazzling costumes and upbeat music that only the Moulin Rouge can deliver.

Day 38: Sad day for all of us as this was our last day together. We had to say good-bye to most of our travel mates from the European Classic tour, on the ferry from Calais to Dover, as they were staying at a different hotel and had to make a hasty departure from the bus. When the coach made it's final stop at the Thistle Marble Arch it was time to say good-bye to both Dino and Jonathan. Dino and Antonio had endured so many days of lifting suitcases that got heavier and heavier with each passing day but both met us with a smile and kept us safe. They are AMAZING drivers!

Now I'm sure everyone thinks their tour director was the best but I have to tell you, Jonathan Newsam is the BEST TD ever! He never ceased to impress me. He was organized, witty, with a great sense of humor, a great conversationalist, a sympathetic listener and most important, fun to be around. He helped make this tour an absolutely incredible experience and an adventure that I will cherish all the days of my life.

Most of us from the European Heritage tour had our last family dinner at The Three Tuns. We traveled 11,500 kms, visited 16 countries, 41 cities and towns and had been on 18 boats. We were together for 35 days, saw so many sights and experienced so many new things. For me, there was no best or favorite part. It was a trip of a lifetime and I hope by sharing my tour tale with you, I have given you a yearning for the biggest and best Insight has to offer.

Brenda

This message has been edited. Last edited by: solittletime,

Thank you Brenda for sharing your Tout Tale I really enjoyed it.

Fabulous TT - very informative. It was lovely to read a TT from such a long trip.

Happy Travelling.

Great read. I'm not travelling overseas this year, so am reading all about the tours that other people are doing. Thanks for sharing with us all.

Excellent tour tale from your 38 day tour.

Thank you.

HT2

HELLO BRENDA: I Love your Tour Tales,I did the same Tour European Heritage on Sept. 2007 and it remaind me of the wonderful Time that I had, after done 3 Tours with Insight I love each one, just return June 2009 from Northen Capitals and Russia and The Bohemian Tour and I love all of them and already thinking where I be going 2010, your Tour seems very similar to the 2007 except that Santorini was not included and we miss to see Mikonos at daylight because the ship arrive late. As I told you you were be loving Croatia, I am glad your TD was so great but My European Heritage 2007 TD was Dough Norell and he was the most amazing, wnew History (he was like live encyclopedia)and very friendly. I still have my Tour Tales of my last 3 Insight Tours hopefuly one of these day I will post it. CHIAO VICTORIAR